TERMS OF SERVICE
THE ROSE HOUR
Effective Date: March 1st, 2026
Last Updated: March 1st, 2026
1. SMS MESSAGING TERMS & COMPLIANCE
a. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with The Rose Hour through our website at www.therosehour.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
b. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
c. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to The Rose Hour or call 928-671-2002 during business hours.
d. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
e. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
f. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
g. Age Restriction: You must be 18 years or older to participate in our SMS program.
h. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at www.therosehour.com/privacy-policy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
2. GENERAL TERMS
This website (the "Site") is owned and operated by The Rose Hour ("COMPANY," "we" or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from The Rose Hour.
Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.
3. INTELLECTUAL PROPERTY RIGHTS
a. Our Limited License to You
This Site and all the materials available on the Site are the property of The Rose Hour and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.
You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.
Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.
b. Your License to Us
By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.
4. DISCLAIMERS
Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.
The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
You agree at all times to indemnify and hold harmless The Rose Hour, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.
5. HEALTH & FITNESS DISCLAIMER
The services offered by The Rose Hour, including Pilates, dance, sound baths, workshops, and other wellness activities, involve physical movement and participation that may carry inherent risks.
By participating in any classes, programs, workshops, or services offered by The Rose Hour, whether in person or through digital platforms, you acknowledge and agree that:
You are voluntarily participating at your own risk.
You are physically able and medically fit to participate.
You have consulted with a physician prior to beginning any new fitness or wellness program if you have any medical concerns.
The Rose Hour is not a medical provider. Nothing on this Site or in our services constitutes medical advice, diagnosis, or treatment.
You assume full responsibility for any injuries, damages, or losses that may occur as a result of participation.
To the fullest extent permitted by law, The Rose Hour disclaims any liability for injuries or damages arising from participation in our programs or reliance on information provided through the Site.
6. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, The Rose Hour shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:
Your use or inability to use the Site
Participation in our services or programs
Errors, omissions, or interruptions in website functionality
Unauthorized access to or alteration of your data
Our total liability for any claim arising out of or relating to these Terms or the use of our services shall not exceed the amount paid by you, if any, for services in the twelve (12) months preceding the claim.
Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.
7. ONLINE COMMERCE
Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.
Your participation in any dealings with third-party vendors is solely between you and the third party. The Rose Hour shall not be responsible for any loss or damage incurred as a result of such dealings.
8. REGISTRATION & PASSWORDS
To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
If you suspect unauthorized use of your account, notify us immediately at contact@therosehour.as.me
We are not liable for any loss or damage arising from your failure to comply with this obligation.
9. TERMINATION
We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.
10. GOVERNING LAW & DISPUTE RESOLUTION
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration conducted in Monterey County, California, in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted on an individual basis and not as a class arbitration.
You agree to waive any right to a jury trial and agree that any claims shall be brought solely in your individual capacity, and not as part of any class, collective, or representative proceeding.
11. SEVERABILITY
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall remain in full force and effect.
12. FORCE MAJEURE
The Rose Hour shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, fire, flood, earthquake, pandemic, labor disputes, government actions, power outages, internet service disruptions, or other unforeseen events.
13. CHANGES TO TERMS OF SERVICE
We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.
For any questions regarding these Terms of Service, please contact us at:
The Rose Hour
7 E Gabilan St,
Salinas, CA
93901
United States
Phone: 928-671-2002
Email: contact@therosehour.as.me
Website: www.therosehour.com
By using our website and services, you consent to these Terms of Service.