Getting Started
-
This studio was created as a safe, affirming space for everyone, regardless of your color, race, or ethnicity. All bodies, backgrounds, and fitness levels are warmly welcomed.
-
Welcome! We recommend one of two intro offers:
2-Class Intro: two classes to get a feel for us.
2-Week Unlimited ($59): take as many classes as you want for two weeks. Try Pilates, dance, and yoga, and find your hue.
Heads up: once you’ve purchased an intro offer, the other one isn’t available.
-
All of our classes welcome beginners. Our instructors provide modifications and guidance so you can move at your own pace. For more information on which class suits you best, please visit our Classes page.
-
¡A veces! We offer Spanish-language classes occasionally, and we’d love to make them a regular part of our schedule. Want more? Let us know at hello@therosehour.com. The more you ask for it, the sooner it happens.
-
A class pack is a set number of classes you use within a set time, depending on which pack you buy. A membership makes you part of the Sunset Society: our membership community. Members get more flexibility, exclusive and first access to events, and more. See pricing here.
-
1:1 Private Sessions: personal training on the mat & reformer, built around you. All private clients must book an assessment first.
Private Group Classes: celebrate a birthday (or any reason to gather) with a private group class. One set price for up to 14 people.
Book through our pricing page, or reach out at hello@therosehour.com.
Studio Policies
-
Your first class with us needs to be an afternoon or evening class. Our 5am and 6am classes open up after your first visit. Coming as a member’s guest? Then you’re welcome at any time. This ensures the safety of our space during the early mornings.
-
Doors open 10 minutes before class. For early morning classes, doors stay closed until the first client arrives, and no earlier than 10 minutes before start.
-
Yes, if you arrive within the first 5 minutes. Come on in and check in at the iPad kiosk. After 5 minutes, the kiosk closes check-in, and your booking counts as a no-show. Instructors can’t check you in manually after the 5-minute mark. The warm-up preps your body for class, and starting on time keeps the flow for everyone.
-
It’s not about the money. It’s about our studio community. When you cancel early, your spot opens up for someone on the waitlist. When you arrive on time, you get your full warm-up and class keeps its flow. These policies help ensure a positive experience for everyone.
Booking & Cancellations
-
All classes are booked through our Schedule page. You'll create a free account and can manage all your bookings there.
-
Class full? Join the waitlist when you book. If a spot opens up:
More than 2 hours before class: you’ll be added automatically.
Within 2 hours of class: you’ll get a text to claim the spot.
If you’re still on the waitlist when class starts, your reservation is cancelled. You won’t be charged, and you keep your credit.
Heads up: once you’re added from the waitlist, you’re booked, and our cancellation policy applies. Can’t make it? Cancel so the spot goes to the next person.
-
Cancel anytime through your account. How much notice you need depends on your pass:
Sunset Society members (PREMIERE, ELEVATE, Foundation): cancel at least 8 hours before class.
Drop-ins, class packs, and intro offers: cancel at least 12 hours before class.
-
A late cancel is any cancellation inside your notice window. A no-show is missing class without cancelling. What happens depends on your pass:
Unlimited (PREMIERE, ELEVATE, 2-Week Unlimited Intro): $15 late cancel fee, $20 no-show fee.
Class credits (Foundation, drop-ins, 2-Class Intro, 4-Pack, 10-Pack): you lose that class credit. No extra fee.
-
If we cancel or change a class, we’ll let you know right away by email. Your credit goes back to your account automatically, and no fees apply.
On an unlimited membership? No action needed
Before Class
-
There’s limited street parking on Gabilan. We recommend the lot directly across from the studio, with its entrance on Monterey St. Give yourself time to park, since check-in closes 5 minutes after class starts.
-
Comfortable activewear that allows you to move freely. For Pilates and Yoga, grip socks are required. For heel dance classes, dancing heels and knee pads are required.
-
A mat, water bottle, mat towel (if you run hot), and grip socks.
-
Water bottle, towel if you run hot. For heels class: heel dance shoes and knee pads.
-
Please check with your doctor first, then let your instructor know before class starts. They’ll offer modifications so you can move safely and feel good in your body. Listen to yourself. This is your practice, your pace.